Whether you walk into our Calgary shop or ship an instrument across Canada, the repair path is meant to be clear. Here is what typically happens when a woodwind comes in for service.
1. Intake and listening
We want to know what you notice when you play: leaks, sticky keys, uneven response, intonation quirks, or simply that the instrument “doesn’t feel like itself.” Your notes help us prioritize the assessment.
2. Assessment
The instrument is inspected mechanically—pads, regulation, key fit, corks, and related playability issues. We separate “must fix for reliable playing” from “nice to improve later,” so you can choose a scope that matches your goals and budget.
3. Quote before major work
You receive a clear description of recommended work and pricing in CAD. We do not treat a vague “fix it” instruction as a blank cheque. If we find additional issues after opening the instrument, we contact you before expanding the job.
4. Repair and play-test
Work is completed in-house. After mechanical work, we play-test and check regulation so the instrument leaves playing as intended for its condition and the scope you approved.
5. Pickup or return shipping
Local players can pick up at 3619 61 Ave SE, Unit 240, Calgary. Out-of-town instruments are packed for return shipping once the job is finished and approved.
Common services
- Saxophone, clarinet, and flute repairs and adjustments
- COA-style maintenance for flutes (clean, oil, adjust)
- Repads, overhauls, and playability-focused updates
- Mouthpiece refacing (see our dedicated mouthpiece repair page)
Ready to start? Email info@windinstrumentproshop.com or read more on our Repair services page. For flute maintenance timing, see our guide on how often a flute should get a COA.